Change Readiness Assessment    

Preparation and Implementation Planning   

Implementation Management   

Executive Coaching   

Metrics Definition and Analysis

Change management transforms organizations through diligent execution of implementation projects. Reforming a private company or a governmental agency presents a series of technological, operational and organizational challenges.

Canateo turns these challenges into opportunities to improve the firm’s business process.  We help the organization define a clear direction, engage its executives to ensure follow-through, and sustain the change through monitoring and accountability.

Change Readiness Assessment    

Change readiness assessment is a critical step whenever an agency to undergo any significant changes – technologically, operationally or organizationally. We determine the constraints and obstacles to the impending initiatives, eliminate the roadblocks with minimal disruptions to daily operations and the bottom line. A timely and accurate assessment can mitigate a major operational crisis should the organization demonstrate low tolerance or capacity for change.

Preparation and Implementation Planning   

This is the next step after the organization’s ability to change has been determined. Once major impediments to change have been removed, we work to equip our clients to best deal with the upcoming transformation, based on industry-specific best practices. We develop a phasing timeline, cost estimates, and define software requirements. We train the existing staff  to prevent the loss of productivity during the transition, and analyze potential personnel changes. We also prepare contingencies and a recovery plan should a failure occur.

Implementation Management   

Once new technology has been prepared, staffing issues addressed and new operational guidelines have been set, we help the organization transition to the new setup. We customize and integrate the new software and technology systems, test and adapt them to optimize the business processes, set up proper governance procedures and administer continuous monitoring and evaluation of the performance.

Executive Coaching   

Smooth changeover and post-transition functioning are secured by the presence of strong, ready and qualified leadership. Human resource development is a critical component in this task. We coach individuals and teams of middle and senior lever executives, including program, portfolio and business managers by providing ongoing support and advisory services on how to best address the needs of a changing organization. 

Metrics Definition and Analysis

Our focus is always on delivering measurable results to our clients. Once an institution had undergone a significant technological and organizational change, we update the existing and define the new metrics standards in order to properly analyze performance and measure improvement. Proper metrics systems allow our client to set realistic objectives, and we work closely with our clients to create a road map to achieve these goals.